Adăugate 3 months ago

Customer Service Agent with English

LocațieCluj, Cluj-Napoca, Romania PP Adecco

Tipul Job-uluiStaff


CategorieCall Centre and Customer Service

Customer Service Agent with English

Adecco Permanent Placement is recruiting for an international company Customer Service Agent with English for their Cluj Branch.
Job description
  • Handle complaint and escalations .
  • Complete KYC procedures on the Company’s clients’ customers.
  • Process deposits and withdraws in and from customer accounts.
  • Troubleshoot problems with deposits and withdrawals.
  • Handle responses to marketing campaigns and crediting bonuses to customer accounts.
  • Compile daily and weekly figures for supervisors, managers and senior management.
  • Liaise with Clients’ agents and distribution partners.
  • Liaise with Clients’ suppliers and platform owners.
  • Other ad hoc duties.

  • Strong communication and time management skills
  • Attention to details and great mastery of the Microsoft Word/Excel
  • Due to the nature of the role, verbal and written English proficiency is required
  • Able to work evenings and weekends around the rota
  • Keen interest in Sports, especially football is preferable although not mandatory.
Aplică acum adecco/job.cancel

Număr de referință AD a0W4I00000KSaoRUAT

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