Adăugate 2 months ago

Credit Controller Superviser

LocațieBucuresti, Bucharest, Romania PP Adecco

Tipul Job-uluiManager

Dată2019-07-17

CategorieCall Centre and Customer Service




Credit Controller Superviser


The Credit Control Supervisor is responsible for chasing outstanding invoices and ensuring credit given to customers is monitored and controlled effectively.
 
The Credit Control Supervisor is expected to conduct him/herself professionally at all times and maintain good working relationships with all colleagues and clients. The Credit Control Supervisor is responsible for overseeing the Credit Controllers and ensuring all duties of are carried out.
 
Main duties & responsibilities
 
  • Chasing debt by telephone and e-mail with a view to reducing debtor days.
  • Chasing agents for floating deposits and allocating on accounts system.
  • Ensuring that allocation of payments is in accordance with customer remittances.
  • Generating chase letters and ensuring monthly statements are sent routinely.
  • Liaising with the Sales and Sales Ledger departments to resolve outstanding queries.
  • Carrying out credit card transactions for the Credit Control team in the absence of a member of the Sales Ledger team
  • Ensuring all major accounts work to agreed order to cash cycle.
  • Adhering to strict monthly and annual collection targets.
  • Verifying of the accuracy and authenticity of bank guarantees, standby letter of credit, and documentary credit contacting the issuing office.
  • Collating a monthly bank guarantee checklist for extension and renewal requests from all Credit Controllers.
  • Chasing agents for floating deposits and allocating them on the accounts system.
  • Monitoring agents with rolling deposits and requesting top ups to bring the fund back to its original value.
  • Liaising with Sales and XML departments to ensure that deposits or bank guarantees are received prior to the releasing of codes for the online booking system.
  • Setting checking credit limits with the approval of the Finance Director and Credit Manager.
  • Carrying out credit checks, analysing the report and submitting the results to the Financial Director and Sales Manager.
  • Ensuring payments are received with breakdowns and allocated on the accounts system and ensuring payment confirmations are authentic and with a value date.
  • Carrying out credit card transactions for the Credit Control team in the absence of a member of the Sales Ledger team.                                                            
  • Ensuring high value bookings are spotted via the daily booking reports and requesting pre-payments if the agreed credit limit is to be breached.  
  • Ensuring Credit Controllers are monitoring the progress of individual accounts and markets and following up accounts which are over the credit limit.
  • Carrying out and submitting annual override commission calculations.
  • Training new Credit Controllers.
  • Covering the Credit Manager is his/her absence by covering the requested functions.
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