Adăugate 3 months ago

Customer Support

LocațieCluj, Cluj-Napoca, Romania PP Adecco

Tipul Job-uluiStaff

Dată2019-05-13

CategorieCall Centre and Customer Service




Customer Support


Adecco Permanent Placement is looking for one of it's clients , a company specialized in developing it solutions for the gambling industry , for a Customer Support Host located in Cluj - Napoca.


Description :
As a Customer Support agent, you will need to make sure our players have an enjoyable and seamless gambling experience. This implies checking technical problems when they arise, processing payments to and from our platform, and walking our players through our services and promotions. Fast response times, a polite approach, and a genuine desire to help is expected.



Responsibilities: 

· Host a variety of casino games live on camera for real players in our studios in Cluj – Napoca

· Manage the game table and carry out all gaming operations and procedures including monitoring and updating back-ends systems

· Ensure fair play

· Maintain the highest professional standards all time

· Interact with, and provide an engaging and rewarding experience for our live players

· Participate in table promotions, internal and external media campaigns such as photo shoots when required
Candidates profile : 

· Fluent Knowledge and understanding of the English Language

· The desire to provide exceptional Customer Service

· Positive, pro-active approach to work, with a flexible, can-do attitude

· A sense of responsibility and aspire to be the best at what you do

· The ability to work as a part of a wider team and be adaptable to changing business needs – this could include changing shifts patterns and providing covers for colleagues

Working hours : 7 a.m. - 15 p.m and 16 p.m - 12 a.m.
Aplică acum adecco/job.cancel

Număr de referință AD a0W4I00000Lvn2EUAR

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